AWG POSITION GROUPS
Every role has a standard.
Every standard has a purpose.
Select a hospitality or Admin position group to see the roles AWG hires, the quick Apex Way summary, and the operating rhythm expected on the job.
Complete an Application →01◇POSITION GROUPGuest Experience
The welcome, guidance, communication, and recovery team at the center of every stay.
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Guest Experience
The welcome, guidance, communication, and recovery team at the center of every stay.
THE APEX WAY — QUICK SUMMARY
“Notice the guest before the guest has to ask.”
We notice everything that matters and care about every person. Guest Experience professionals combine warm recognition with accurate information, clean handoffs, calm problem-solving, and ownership through resolution.
ROLES WE HIRE
Front Desk AgentGuest ServicesConciergeBell + ValetReservationsCORE SHIFT STANDARDS
01Acknowledge promptly
02Protect accuracy and privacy
03Communicate the next step
04Own recovery through closure
Arrive briefed → prepare the desk → welcome with purpose → document and hand off → close every loop.
02✦POSITION GROUPFood + Beverage Service
Guest-facing dining, beverage, banquet, and event professionals who turn service into memory.
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Food + Beverage Service
Guest-facing dining, beverage, banquet, and event professionals who turn service into memory.
THE APEX WAY — QUICK SUMMARY
“Read the room. Protect the timing. Elevate the moment.”
We move with purpose and serve with pride. Food + Beverage teams anticipate needs, communicate timing, protect product knowledge, maintain polished work areas, and recover service without blame or delay.
ROLES WE HIRE
ServerBartenderHostFood RunnerBusserBanquet TeamCORE SHIFT STANDARDS
01Know the menu and venue
02Sequence service deliberately
03Communicate across stations
04Leave every area reset
Review reservations → align stations → serve in sequence → recover immediately → reset for the next guest.
03△POSITION GROUPCulinary + Stewarding
Back-of-house teams responsible for food quality, timing, sanitation, and kitchen readiness.
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Culinary + Stewarding
Back-of-house teams responsible for food quality, timing, sanitation, and kitchen readiness.
THE APEX WAY — QUICK SUMMARY
“Preparation creates confidence; discipline creates consistency.”
We move with purpose, serve with pride, and own the outcome. Culinary and Stewarding teams build the shift through mise en place, food safety, honest calls, station discipline, thoughtful waste control, and mutual respect.
ROLES WE HIRE
Prep CookLine CookLead CookSous ChefDishwasherStewardCORE SHIFT STANDARDS
01Mise en place before service
02Safety and sanitation always
03Call timing and shortages early
04Finish clean and ready
Inspect → prep → communicate → execute → clean, count, label, and hand off.
04✧POSITION GROUPHousekeeping + Laundry
Room, public-area, and linen professionals who translate cleanliness into guest confidence.
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Housekeeping + Laundry
Room, public-area, and linen professionals who translate cleanliness into guest confidence.
THE APEX WAY — QUICK SUMMARY
“Every detail is part of the welcome.”
We notice everything that matters and serve with pride. Housekeeping and Laundry professionals protect cleanliness, consistency, safety, guest belongings, inspection readiness, and reliable communication about room status.
ROLES WE HIRE
Room AttendantHousepersonPublic AreasLaundry AttendantHousekeeping LeadCORE SHIFT STANDARDS
01Follow the room sequence
02Protect guest belongings
03Inspect before releasing
04Report defects immediately
Collect assignment → stock intentionally → clean in sequence → inspect → update status and reset supplies.
05⌁POSITION GROUPMaintenance + Facilities
Facilities professionals who keep rooms, public spaces, equipment, and safety systems dependable.
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Maintenance + Facilities
Facilities professionals who keep rooms, public spaces, equipment, and safety systems dependable.
THE APEX WAY — QUICK SUMMARY
“Protect the property before a small issue reaches the guest.”
We notice, move with purpose, and own the outcome. Maintenance teams prioritize safety, diagnose before replacing, communicate realistic timing, protect guest spaces, document work, and verify completion.
ROLES WE HIRE
Maintenance TechnicianFacilities AttendantGroundskeeperPool + Spa AttendantMaintenance LeadCORE SHIFT STANDARDS
01Safety controls first
02Diagnose before acting
03Communicate status and impact
04Verify before closing
Review priorities → inspect → isolate risk → repair and test → document and communicate closure.
06↗POSITION GROUPTransportation + Resort Support
Drivers, porters, event support, and flexible operations talent who keep the property moving.
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Transportation + Resort Support
Drivers, porters, event support, and flexible operations talent who keep the property moving.
THE APEX WAY — QUICK SUMMARY
“Safe, ready, on time—especially when conditions change.”
We care about every person and learn from every shift. Transportation and Resort Support teams plan for conditions, inspect equipment, communicate delays early, assist with awareness, and never trade safety for speed.
ROLES WE HIRE
Shuttle DriverCDL DriverPorterEvent SupportResort Operations AttendantCORE SHIFT STANDARDS
01Inspect before departure
02Safety over urgency
03Communicate changing conditions
04Account for every rider and asset
Check route and conditions → inspect → confirm manifest → communicate → complete and document safely.
07◆POSITION GROUPAdmin
Management, human resources, finance, compliance, and administrative professionals who strengthen AWG operations and workforce support.
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Admin
Management, human resources, finance, compliance, and administrative professionals who strengthen AWG operations and workforce support.
THE APEX WAY — QUICK SUMMARY
“Strong teams depend on clear systems, thoughtful leadership, and reliable support.”
We build dependable systems around every assignment and every person. Admin professionals lead with discretion, communicate clearly, protect accuracy, solve problems across departments, and follow through until the work is complete.
ROLES WE HIRE
Operations ManagerRegional ManagerHuman Resources ManagerRecruiter / Talent AcquisitionPayroll / Benefits SpecialistCompliance CoordinatorWorkforce / Scheduling CoordinatorExecutive / Administrative AssistantAccount / Client Success ManagerHousing / Transportation CoordinatorCORE SHIFT STANDARDS
01Lead with clarity and accountability
02Protect confidential information
03Keep records accurate and current
04Close loops across teams
Review priorities → align people and information → execute accurately → communicate progress → document and close the loop.
FIND YOUR PLACE
One application.
Multiple paths forward.
Choose the group closest to your experience. AWG will consider your full background and may identify additional roles that match your strengths.
Start Your Application →